Privacy Policy

This privacy policy explains how Car Swap Ipswich ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Car Swap Ipswich is the data controller responsible for your personal data. You can contact us at:

  • Address: Sproughton Business Park, By Prior Appointment, Ipswich, Suffolk, IP1 5AP
  • Email: [email protected]
  • Telephone: 01473209092

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at [email protected] or by telephone on 01473209092.

What our customers say about us

Our Reviews

Ryan was very helpful and went the extra step making purchasing a car easy and hassle free, very happy would recommend to anyone!
— Billy W
Ryan was very helpful and went the extra step making purchasing a car easy and hassle free, very happy would recommend to anyone!
— Billy Waddup
Ryan was and is amazing, cant recommend him high enough, every part of my purchase was handled expertly, and with him having to deliver my car from a long way away, added to the pleasure of dealing with car swap ipswich. very happy with the whole experience.
— Mike Pickett
Purchase of the car was made easy and clear and Ryan was very helpful where he could be
— Ian J
The most helpful and professional car dealership that I have ever brought from. Knowledgeable, helpful and well experienced. Highly recommend.
— Adrian Rush
— Scott Wheatley
In all my years of driving I don't think I've ever met a salesman like Ryan. The whole experience was a pleasure from beginning to end. Ryan was polite, helpful and with no pressure sales. He helped complete all paperwork with no issues. Thankyou Ryan and I would not hesitate to recommend you to anyone who is looking for a used car.
— Ady Rush
Ryan has been amazing bought a Volvo xc60 after part exchanging my ford went smoothly and no dramas was worried after driving 3 hours from my home but he lived up to expectations of a car dealer had an issue a few days later got it sorted and covered with warranty with not issue appreciate the service would massively recommend 😁
— Ari Doyle
Excellent service from start to finish, Ryan was extremely helpful and knowledgeable. I will certainly be using his services again, it was a relief to find a garage where the vehicles are immaculately presented for a change! Thanks again!
— James Lines
Very happy with my purchase, car was exactly as described and surpassed my expectations. Ryan was incredibly helpful with organising the finance and part-exchange, it was a smooth and efficient process. Overall a great experience and would certainly use Ryan's services again.
— Carlene Hales-Whall
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